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Forward 2026: What Flip's Conference Revealed About the Future of Frontline Work

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AI Workflows for
the Frontline, Finally!

Building workflows shouldn't feel like work.

Flip's new AI Workflow Builder lets any team create automated, role-aware processes in minutes.
No technical skills needed.

Trusted by leading frontline organisations worldwide

The Problem

81% of frontline workers rely on paper-based processes to follow instructions or log work.

Employees spend 26% of their workday on manual tasks that could be automated.

The solution

Flip's
AI Workflow Builder
solves this

Any team can automate frontline processes instantly. No developers. No delays. Just results.

B2B-SaaS UI for managing awards nominations with a flowchart and chat interface.

AI assistant

AI Workflow Builder

Describe the workflow you want to create in plain language and let AI do the heavy lifting.

"I want to build a recognition program for my staff where they can nominate a colleague for a quarterly award."

In seconds, AI generates a complete, connected Flow ready for review.

Builder

From Prompt to Production

Our AI Flow Builder doesn't just write messages. It automatically creates:

  • Flow architecture and user journeys

  • Messages and content

  • Integrations and actions

  • Tasks and broadcasts

  • User permissions and access

Need changes? Simply continue the conversation with AI or manually edit any step within the Flow Builder.

Dashboard showing workflow executions like Awards nominations and Shift handover digest.

Flow Library

Review. Refine. Launch.

See your entire workflow mapped visually in one place.

  • Understand the complete journey at a glance

  • Track edits and version history

  • Monitor Flow executions and usage

  • Understand how your employees are moving through each workflow

When you're ready, activate your Flow and deploy it instantly across your organization. 

From idea to live workflow in seconds. 

'Flip has become the heart of our workday–it’s where every shift and every journey at Ben & Jerry’s begins.'

Antonio Khant

Operations Manager, Ben & Jerry's Ben & Jerry's ANZ

Safestore
Flip really stood out above the rest with its built-in translation. Someone in Spain can post something, someone in England reads and replies in English, and someone in the Netherlands sees it all in Dutch.

Phil Fryer

IT Director at Safestore Safestore

EUROPART
We’ve turned onboarding into an engaging experience that sets new hires up for success – while saving time and effort.

Olaf Giesen

CEO EUROPART

Bosch
Just because you don't have a laptop, it doesn't mean you should be excluded from digitalisation by your company.

Adam Pikula

IT Director, Bosch USA Bosch

Together with Flip, we're driving a cultural shift that enables companies to cultivate strong connections and foster a truly inclusive digital workplace.

Nick Crawford

CEO

Flip’s mobile and web user experience is one of the most native and consumer-like business apps I've ever used.

Dave Nixon

Co-Founder & CEO

Workflow Engine

Workflow engine for frontline operations

Automate repetitive, paper-based processes. Slash process times by up to 80% with mobile workflows your frontline completes in seconds. Design, launch and track mobile workflows with no code, no paperwork and no delays.

So, what will you automate first?

Describe the workflow you want to automate. Watch AI build it. Launch it with one click.

ISO 27001 Certified badge, Information Security Management, blue and gray circular logo. AICPA SOC logo, blue circle, text: AICPA SOC aicpa.org/soc4so SOC for Service Organizations. Badge: Leading Product, ClearBox Choice 2026. ClearBox Choice 2026 AI Innovator badge
Woman using Flows B2B-SaaS software for HR, comms, and ops on a desktop.